Security Awareness Training Program
Global Professional Services Firm • Professional Services • 6 months
Project Objective
Design and implement a comprehensive security awareness training program to improve employee security behaviors, reduce human-related security incidents, and foster a strong security culture.
Methodologies & Approach
- •Security awareness needs assessment and baseline measurement
- •Development of role-based training curriculum
- •Creation of diverse training content (videos, interactive modules, newsletters)
- •Implementation of phishing simulation program
- •Development of security champions program
- •Establishment of metrics and measurement framework
- •Integration with onboarding and annual training requirements
- •Creation of targeted awareness campaigns for high-risk areas
Outcomes & Results
- •Achieved 98% completion rate for mandatory security awareness training
- •Reduced susceptibility to phishing attacks from 24% to 5%
- •Decreased security incidents caused by human error by 65%
- •Established network of 50+ security champions across the organization
- •Implemented monthly awareness campaigns focusing on different security topics
- •Created specialized training for high-risk roles (executives, IT admins, developers)
- •Improved security culture score from 65 to 87 on internal assessment
- •Successfully integrated security awareness into performance evaluations
Key Insights & Lessons Learned
- •Early stakeholder engagement is critical for successful GRC initiatives to ensure buy-in and alignment with business objectives.
- •A risk-based approach allows for more efficient resource allocation and prioritization of activities.
- •Regular communication of progress and value helps maintain executive support and program momentum.
- •Integration with existing business processes is essential for sustainable GRC programs.
- •Measuring and demonstrating value through metrics and KPIs is crucial for long-term program success.
Project Details
Company:
Global Professional Services Firm
Professional Services
Year:
2020
Duration:
6 months
Related GRC Areas
Governance
Risk Management
Compliance
Policy Development
Security Controls
Audit
Awareness Training
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