Security Awareness Training Program

Global Professional Services FirmProfessional Services6 months

Project Objective

Design and implement a comprehensive security awareness training program to improve employee security behaviors, reduce human-related security incidents, and foster a strong security culture.

Methodologies & Approach
  • Security awareness needs assessment and baseline measurement
  • Development of role-based training curriculum
  • Creation of diverse training content (videos, interactive modules, newsletters)
  • Implementation of phishing simulation program
  • Development of security champions program
  • Establishment of metrics and measurement framework
  • Integration with onboarding and annual training requirements
  • Creation of targeted awareness campaigns for high-risk areas
Outcomes & Results
  • Achieved 98% completion rate for mandatory security awareness training
  • Reduced susceptibility to phishing attacks from 24% to 5%
  • Decreased security incidents caused by human error by 65%
  • Established network of 50+ security champions across the organization
  • Implemented monthly awareness campaigns focusing on different security topics
  • Created specialized training for high-risk roles (executives, IT admins, developers)
  • Improved security culture score from 65 to 87 on internal assessment
  • Successfully integrated security awareness into performance evaluations
Key Insights & Lessons Learned
  • Early stakeholder engagement is critical for successful GRC initiatives to ensure buy-in and alignment with business objectives.
  • A risk-based approach allows for more efficient resource allocation and prioritization of activities.
  • Regular communication of progress and value helps maintain executive support and program momentum.
  • Integration with existing business processes is essential for sustainable GRC programs.
  • Measuring and demonstrating value through metrics and KPIs is crucial for long-term program success.
Project Details
Company:

Global Professional Services Firm

Professional Services
Year:

2020

Duration:

6 months

Related GRC Areas
Governance
Risk Management
Compliance
Policy Development
Security Controls
Audit
Awareness Training
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