Incident Response & Disaster Recovery Program

Develop and implement a comprehensive incident response and disaster recovery program to improve the organization's ability to detect, respond to, and recover from security incidents and disruptions.

• •Development of incident response plan and playbooks for different incident types
• •Creation of disaster recovery plans for critical systems and processes
• •Implementation of incident management platform and workflows
• •Establishment of incident response team and roles
• •Conduct tabletop exercises and simulations for different scenarios
• •Development of communication templates and procedures
• •Integration with business continuity planning
• •Implementation of lessons learned process

• •Reduced average incident response time from 8 hours to 2 hours
• •Successfully conducted 12 tabletop exercises covering various incident scenarios
• •Improved recovery time objectives (RTOs) by 40% for critical systems
• •Established 24/7 incident response capability with clear escalation procedures
• •Developed detailed playbooks for 15 common incident types
• •Improved coordination between IT, security, legal, and communications teams
• •Successfully managed 3 actual security incidents with minimal business impact
• •Achieved regulatory compliance for incident response and disaster recovery requirements

• •Early stakeholder engagement is critical for successful GRC initiatives to ensure buy-in and alignment with business objectives.
• •A risk-based approach allows for more efficient resource allocation and prioritization of activities.
• •Regular communication of progress and value helps maintain executive support and program momentum.
• •Integration with existing business processes is essential for sustainable GRC programs.
• •Measuring and demonstrating value through metrics and KPIs is crucial for long-term program success.